b'PIPELINE EMERGENCY RESPONSE GUIDELINESContact the Pipeline OperatorImmediately call the 24-hour emergency phone number of the pipeline opera-tor, which is listed on a marker sign located at a nearby road crossing, railroad or other point along the pipeline right-of-way. During the call, pipeline control center personnel will dispatch a representativeto the scene. The control cen-ter will immediately act to isolate the emergency. The pipeline control center may alsohave the capabilityto remotely open and close manifold valves and to transfer products both to and from the main pipeline at marketing and distribution facilities.Be prepared to provide pipeline control center personnel with the following information:Call-back number, contact name (usually the Incident Commander)Detailed location, including state, county, town, street or road Type of emergency: fire, leak, vapor When incident was reported locally Any known injuriesOther officials on site: police, fire, medical, LEPCs, etc. Surrounding exposures/sensitive areasAny special conditions: nearby school, hospital, prison, railroad, etc. Local conditions: weather, terrainNOTE Contacting pipeline operators as soon as possible is critical to controlling the incident.22 2020 by Pipeline Association for Public AwarenessPERG 2020 Final.indd 22 8/5/20 4:17 PM'